Hotel Mid-Range

Kivu Serena Hotel

(4-STAR)
Volcanoes National Park tropical resort style blending modern comfort with relaxed lakeside charm.

About the Lodge

Lake Kivu Serna Hotel is located on the tranquil shores of Lake Kivu in the vibrant town of Gisenyi (Rubavu), Lake Kivu Serena Hotel is one of Rwanda's most prestigious lakeside resorts. Renowned for its spectacular waterfront location, elegant accommodations and exceptional hospitality, the hotel offers an ideal escape for leisure travelers, honeymooners, families, and business guests alike.

Overlooking one of Africa's largest freshwater lakes with the majestic Virunga Volcanoes forming a dramatic backdrop, the hotel combines contemporary luxury with the natural beauty of Rwanda's Western Province.

Lake Kivu Serena Hotel is part of the internationally recognized Serena Hotels collection, a hospitality brand known for luxury properties across East and Central Africa.

The hotel has earned a reputation for providing world-class service while showcasing Rwanda's culture, hospitality, and stunning natural landscapes. Whether guests are seeking a relaxing lakeside holiday, a romantic getaway, or a base for exploring nearby attractions, the hotel offers an unforgettable experience.

The hotel is located in Gisenyi (Rubavu District) on the northern shores of Lake Kivu, approximately 160 kilometers (99 miles) from Kigali. The scenic drive from Rwanda's capital takes around three to four hours, passing through rolling hills, tea plantations, and picturesque villages.

Its prime location places guests close to several attractions, including Lake Kivu beaches, Boat excursions to nearby islands, Coffee plantations, Hiking trails, The Virunga Volcanoes, Volcanoes National Park, famous for mountain gorilla trekking.

Lake Kivu Serena Hotel features 66 elegantly appointed rooms and suites, designed with a blend of contemporary comfort and Pan-African décor. The rooms include Standard Rooms, Family Rooms, Executive Suites, Luxury Suites, Accessible room for guests with limited mobility.

Room Features include Air conditioning, Complimentary Wi-Fi, Flat-screen television, Comfortable king or twin beds, Private bathroom with bathtub or shower, Tea and coffee-making facilities, Mini refrigerator, In-room safe, Work desk, Private balcony with lake or garden views.

The suites provide additional living space, elegant furnishings, and expansive lake views for guests seeking an elevated luxury experience.

Elegant Guest Rooms and Suites i.e 66 stylish rooms and suites thoughtfully designed with contemporary comfort and Pan-African décor. These feature Private balcony or terrace with lake or garden views, Air conditioning, Complimentary high-speed Wi-Fi, Flat-screen satellite television, Tea and coffee-making facilities, Mini refrigerator, Electronic safe, Work desk, Spacious en-suite bathroom with premium toiletries, Comfortable queen, king, or twin beds.

Featured amenities of the hotel

  • Swimming in the lake
  • Beach walks
  • Spectacular sunrise and sunset views
  • Peaceful lakeside relaxation
  • Outdoor Swimming Pool
  • Sun loungers
  • Pool deck
  • Plunge pool
  • Maisha Spa and Wellness Centre
  • Therapeutic massages
  • Fully Equipped Fitness Centre
  • Cardio equipment
  • Strength-training machines
  • Fine Dining Restaurants
  • Water Sports and Recreation
  • Kayaking
  • Stand-up paddle boarding
  • These experiences allow guests to enjoy the calm waters and beautiful scenery of Lake Kivu.
  • Sports Facilities
  • Conference and Event Facilities
  • Beautiful Tropical Gardens
  • Personalized Guest Services
  • 24-hour front desk
  • Concierge assistance
  • Airport transfer arrangements
  • Daily housekeeping
  • Laundry and dry-cleaning services
  • Secure parking space

Rooms & Amenities

66 Rooms / Tents
Features 66 total rooms split into standard rooms, family rooms, and luxury suites equipped with air conditioning, free Wi-Fi and satellite TVs.
Features 66 total rooms split into standard rooms, family rooms, and luxury suites equipped with air conditioning, free Wi-Fi and satellite TVs. There are Queen Beds, Non Smoking, Pool. King Bed 427.0-sq-foot room, balcony with lake views, 24-hour room service and free bottled water Sleep.

Included Amenities

  • Walking Sticks
  • Mosquito Net
  • Solar Charging
  • Rain Gear
  • Torch / Flashlight
  • First Aid Kit
  • In-Room Safe
  • Mini Bar / Fridge
  • Air Conditioning
  • Fan
  • Fireplace
  • Tea & Coffee Maker
  • Hairdryer